Edwards Deming's quotes

• "Management is prediction."
• "A goal without a method is nonsense."
• "Without theory, there are no questions."
• "The process is not just the sum of its parts."
• "The problem is that most courses teach what is wrong."
• "Monetary rewards are not a substitute for intrinsic motivation."
• "Does experience help? No! Not if we are doing the wrong things."
• "We should work on the process, not the outcome of the processes."
• "Management by results is confusing special causes with common causes."